For events in Hawaii, you’ll see a charge of up to 4.5% for General Excise Tax (“GET”) on the total amount charged to the attendee (‘buyer total’). For detailed information, visit tax.hawaii.gov.
If you’ve been collecting tax in Hawaii, You will no longer be able to collect tax in Hawaii since Eventgroove Events is now responsible to collect and remit GET on ticket sales.
For more information, see: Hawaii sales tax
If you or your event is tax-exempt
Tax won’t be charged to you or the attendee if your event is held at a physical structure (for example a theater, dance hall or skating rink), you’re an organization that is operated exclusively for religious, charitable, scientific or educational purposes (including an organization exempt from tax under section 501(c)(3), (4), (6), (8), or (12) of the Internal Revenue Code), a business league, chamber of commerce, board of trade, civic league, agricultural and horticultural organization, or an organization operated exclusively for the benefit of the community.
Exemptions on Sales Tax for Admission Tickets
If your organization has an exemption certificate for the state where your venue is located, you may upload it in your 'My Account' profile. When your event is published, a third party integration will assess if the exemption applies to the sales tax on admission tickets in the relative jurisdiction. If you have a certificate uploaded and sales tax is populating on transactions, yet you have identified where an exemption is explicit to your use case, please send the appropriate documentation listed below along with the regulatory URL identifying the applicable tax code to support@eventgroove.com. Be sure to include your Event ID so that Eventgroove Support can determine if a manual exemption is allowable.
- IRS Determination Letter (nonprofit only)
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