Tanya

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  • All about event integrations

    Eventgroove is chock-full of useful features to help you manage your events. But, we know you use other services too! We want you to be able to link and manage all these tools in one place —...

  • Linking Your Event Page Online

    Once you finish setting up your Eventgroove event page, you will want to link it to any and all of your sources online. This includes social media (Facebook, Twitter, etc.), your company website, y...

  • Events you're attending

    To see events you are attending. Log in and click on the “Events I’m attending” link at the top of the page. From this page, you can see all the events you are attending, set your status as “Attend...

  • How to embed a button on your website

    Buttons can be embedded on your personal website to help you promote and sell tickets to your event. Your website viewers can select the button to view your Event Page created on Eventgroove. Here ...

  • Orders and Refunds

    The Orders page allows you to search event attendees’ ticket orders, view the details of the orders, and issue full or partial refunds. You can search for a specific order by entering the performan...

  • How do I resend or change an email address for a ticket purchase?

    Eventgroove makes it easy to resend or to change the email address for ticket purchasers. Resend Ticket Confirmation Email The process for re-sending a confirmation email is the same regardless of ...

  • How to view ticket orders and sales on Eventgroove

    Viewing all your ticket sales has never been easier. Simply navigate to the “Ticket Orders” section on your event dashboard. This section allows you to view all the attendees who have bought ticket...

  • Setting unlock codes for restricted tickets

    What it does Several event hosts have asked for restricted ticket types for their events. Restricted tickets are  also known as “early-bird” tickets or “tickets with unlock codes.” Restricte...

  • Livestream from your event page

    Embed a livestream on an event page Providing a virtual option to attend your event maximizes your earning potential and helps you reach a larger audience. Stream your event directly from you...

  • My Events (Event Dashboard)

    The My Events Section will take you to a menu that displays all the events you have created on Eventgroove. If you do not see an event you have created, try to change the visibility to Show All. Th...