Tanya
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Recent activity by Tanya-
How to issue refunds
Issuing a refund on Eventgroove is easy and free. All Eventgroove fees will be waived in the event of a full refund, and only partial fees will be charged in the event of a partial refund. To begin...
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What do I use for credit card processing?
Eventgroove utilizes Stripe for payment processing. Stripe (2.9% + $0.30) The service fee is deducted at the time of the transaction. So the funds that are deposited in your account are 100% your...
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Event ticket discount codes
Increase sales by giving your ticket buyers a discount. Create your own discount code, set a percentage or dollar amount off per ticket, and distribute to potential attendees. Attendees may enter o...
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Promote Your Event: Sales Affiliates
Generate custom links and buttons for each website referring attendees to your event. Affiliate websites add the links to their sites to direct visitors to your event page. To add a new sales affil...
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Check/Cash Sales (Offline Sales)
On this page you can record any offline ticket sales that you have made. Offline ticket sales are any physical tickets which are sold directly to the ticket buyer (event attendee). Eventgroove make...
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Finished Events
Events are marked as finished once the event date has passed. Once an event is marked as ”Finished,” it cannot be reactivated. However, finished events can still be viewed and are often useful for ...
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Sales Dashboard
The sales dashboard enables you to easily view a summary of ticket sales for your event. Here you may view your total online and offline sales and total sales over time. The graph next to the sales...
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What is the guest list table and how to use it
The guest list table allows you to easily check the status of all individuals who received an email invitation to your event. Simply select the attendance status you would like to view and the resp...
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Orders
The Orders page allows you to search event attendees’ ticket orders, view the details of the orders, and issue full or partial refunds. You can search for a specific order by entering the performan...
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What does a print-at-home ticket Look Like?
This is an example of a print-at-home ticket that would be attached to the email ticket buyers receive when completing a purchase. As an event host you will have the option to add a custom image an...