Tanya

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  • Promote your event: share event

    Sharing your event is the best way to increase ticket sales. You will find many ways to promote and share your event on the Share page of your event dashboard. You can find it by selecting y...

  • Event analytics

    Utilize Google Analytics to inform your online marketing decisions, and attribute sales to affiliate sources. 1. Good news! Google Analytics is automatically built into your e...

  • Manage promoters

    Allow promoters to access only events with which they are involved. They’ll be able to view the event, make changes, and publish. Promoters can also view analytics, guest list, and order rep...

  • How to link your Twilio account

    Send text messages to your event attendees using your Twilio account directly from your Eventgroove dashboard. Here’s how. 1. Log into Twilio, or create an account Find a link t...

  • Mobile tickets

    Below is a description of how a ticket buyer can receive mobile tickets to events directly to their phone. To set up mobile ticketing for your event, see our post about connecting your Twill...

  • Collecting Guest Info

    Collect additional information from ticket buyers at checkout using the Guest Info feature. Additionally, you can gather guest info at the door during check-in. 1. Add ticket t...

  • List Manager

    Market your Eventgroove events to contacts with our list manager! It’s designed to make sending personalized email invitations and direct mail postcards to contacts seamless and easy. Using ...

  • Event reports and how to use them

    There are multiple event reports within your event dashboard that help inform you about existing and past events. We’ll walk through the different report types and how they can assist you.  ...

  • Understand: Stripe Payment Processing

    How do you connect Stripe as your payment processor? We’ll walk you through it.   You will need to create a Stripe account if you do not already have one. This may be done either within Eventgroove...

  • How to transfer tickets

    Unable to attend an event you purchased tickets to? No problem – follow the steps below to transfer a ticket to a new guest. 1. Enable ticket transfer In the event wizard, in the Tic...